Reference

What You Need to Know Before You Play

Our legal terms set out exactly how your account works, what we expect from you, and what you can expect from us — covering everything from eligibility and jurisdiction to how we handle your wallet data when you use DANA, OVO, or GoPay.

Jurisdiction-dependent accessDANA, OVO, GoPay wallet termsAccount eligibility rulesData handling policyIndonesia-specific conditions
v98apk What You Need to Know Before You Play
HOW WE HANDLE THIS

Data, Cookies, Security and Your Rights

We handle your account data with a narrow purpose: keeping your session secure, processing your DANA, OVO, or GoPay transactions accurately, and letting you contact support when something goes wrong. We do not sell your data to third parties. Here is how each area works in practice.

Cookies and Session Data

We use session cookies to keep you logged in across pages. Analytics cookies measure how the lobby is used — not who you are. You can clear cookies through your mobile browser settings at any time.

Account Security

Account access uses OTP verification tied to your registered mobile number. If you lose access or suspect unauthorised login, go to account settings and trigger a password reset before contacting support.

Data Retention

We retain transaction records — including DANA, OVO, and GoPay deposit and withdrawal history — for as long as required by applicable financial compliance rules. Account data is deleted upon verified closure request.

Requesting Changes or Deletion

To request a data correction, export, or account deletion, submit a ticket through the account help portal under the Legal category. Include your account ID and the wallet name associated with your account.

LEGAL CONTACT PATHS

Reach Us on Legal or Account Questions

If something in our terms raises a question — whether it is about your account status, a wallet transaction dispute, or a data request — our support team handles legal enquiries through the channels below. We aim to respond to formal legal and account queries within the timeframe shown on your support ticket.

Live Chat Open live chat from the lobby or account page to raise a legal or account query directly. Fastest path for wallet verification issues involving DANA, OVO, or GoPay.
Email Support Send formal legal requests — data access, account closure, or terms clarification — to our support email. Attach your account ID and the wallet name on file for faster processing.
Account Help Portal Log in, go to account settings, and open a support ticket under the Legal or Compliance category. Ticket history stays on file so you can track the response.

Answers to Common Legal and Policy Questions

These are the questions we get most often about how our legal terms work, what your rights are, and how to act on them. If your question is not here, the support channels above are the right next step.

These terms apply to anyone who opens an account and uses the lobby, subject to local law. If your jurisdiction restricts online casino access, these terms do not override that restriction.

Yes. Submit a data access request through the account help portal under the Legal category. Include your account ID and the wallet name — DANA, OVO, or GoPay — linked to your account.

Transaction records are retained for the period required under applicable financial compliance rules, then removed. We do not use your wallet transaction data for marketing purposes.

Log in, go to account settings, and open a closure request ticket. Once verified against your registered wallet name, the account is closed and data deletion begins per our retention schedule.

Go to account settings immediately and trigger a password reset using OTP to your registered number. Then contact support via live chat to log the incident and freeze the account if needed.

We update these terms when our processes or policies change. The version on this page is always current. Continuing to use your account after an update means you accept the revised terms.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.