Reference

How v98apk Handles Your Personal Information

When you open an account and connect your DANA, OVO, or GoPay wallet, you share information with us — and we take that seriously. This policy sets out exactly what we collect, why we collect it, and what you can do about it.

Data collected at account creationDANA, OVO, GoPay payment data handlingYour right to access and deleteCookie and device tracking explainedContact us to update your records
v98apk How v98apk Handles Your Personal Information
HOW WE PROTECT IT

Data Security and Retention at v98apk

Every data exchange between your device and our servers is encrypted using SSL. Wallet data — including your DANA, OVO, and GoPay identifiers — is stored in isolated payment records that are not shared with game studios or analytics vendors. Session cookies help us keep you logged in across your mobile browser without re-entering your PIN every time. We retain account data for as long as your account remains active, plus any additional period required by applicable financial regulation. Inactive accounts are flagged for review, and you will be notified before any deletion.

SSL Encryption All data in transit — including wallet numbers and login tokens — is protected by SSL encryption so it cannot be read in transit between your device and our servers.
Cookie Handling We use session cookies to maintain your login state on mobile. You can clear these through your browser settings at any time; doing so will log you out of the current session.
Account Retention Policy Active account data is kept while your account is open. If you request deletion, we verify your identity via your linked wallet number before processing the removal.
Third-Party Sharing We do not sell your personal data. Payment identifiers like OVO and GoPay numbers are shared only with the payment processor handling that specific transaction — no one else.
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to review, correct, or remove your personal data, our support team handles privacy requests directly. You can reach us through live chat inside your account dashboard, or by sending a message through the email channel listed below. We aim to acknowledge every privacy request and respond with next steps. All requests require you to verify your identity first — usually by confirming the e-wallet number linked to your account.

Team online

Live Chat

Open live chat from your account dashboard. Confirm your linked e-wallet number and we will locate your data record within the same session.

Email Support

Send your data request to our support email. Include your registered mobile number and the wallet type — DANA, OVO, or GoPay — for faster identity matching.

Account Settings

Some data corrections — like updating your mobile number or e-wallet ID — can be made directly inside account settings without contacting support first.

Your Privacy Questions, Answered Directly

These are the questions we hear most often about how personal data works on our platform. If your question is not covered here, contact us through live chat and our team will respond with a specific answer for your account.

We collect your name, mobile number, email, and the e-wallet ID you register with — DANA, OVO, or GoPay. We also log your device type and IP address at login for security purposes.

Yes. Send a data export request through live chat or email support. Verify your identity using the wallet number on your account and we will prepare your data record for download.

Contact support via live chat and confirm your linked wallet number. After identity verification, we will process deletion. Some financial records may be retained as required by applicable regulation.

Your wallet identifier is shared only with the payment processor handling your specific transaction. It is not passed to game studios, advertising vendors, or any unrelated third party.

We use session cookies to keep you logged in on mobile without repeated PIN entry. Clear them any time in your browser settings — this will end your active session but does not delete your account data.

We hold your data while your account is active. After a deletion request is verified, personal records are removed except where financial law in eligible regions requires us to keep transaction logs.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.